This is Cable

See What Your Cable Company is Offering

High Speed Internet

FAQ 

What's in it for me?
A better Internet experience. Lots better. Fast file downloads, crisp video and audio content and online gaming fun are right at your fingertips. One mouse click and you’re online; there’s no waiting for a connection.
How does it work?
Internet content – anything from digital photographs to e-mail – travels over the same cable that delivers TV channels to your TV set. A cable modem, which is an electronics device about the size of a hardcover book, intercepts the Internet signals and sends them to and from your personal computer, home network and Internet appliances.
Why is it better?
With cable, the big differences are speed, reliability and an always-available connection. Most cable high-speed Internet services send data to your computer at speeds that are more capable of handling even the most demanding applications, from streaming video to large file downloads. With a powerful cable connection that’s always available, there’s no waiting, no tying up phone lines, and no sluggish performance. Better still: New technology being deployed by many cable companies elevates speed and performance even further, for a new era of online content and communication.
How much does it cost?
Prices for cable high-speed Internet vary by market and by service selected. $45 - $50 per month is a fairly typical price, but chances are you can save money by packaging Internet service with Digital Cable, Digital Voice and other cable services. It’s important to recognize the price includes not only the high-speed connection itself, but also the Internet Service Provider (ISP) application that provides your e-mail service, Web access, online storage space and more.
What type of devices do I need?
Most modern computers and almost all Internet-connectible appliances such as video game consoles accept high-speed Internet service. Generally, if your PC was purchased in 1999 or later, it should work. Typical recommended computer system requirements are as follows.
For Windows users:
  • Pentium-class processor (200 MHz or faster recommended)
  • Windows 98 or higher
  • 64 Mb or more of RAM
  • 150 Mb or more of available hard drive space
  • An available USB or Ethernet port
  • A CD-ROM drive
For Macintosh users:
  • 75 MHz PowerPC processor or better
  • Mac OS 8.6 or higher, or Mac OSX 10.0.1 or higher
  • 24 Mb or more of RAM
  • 50 Mb or more of available hard drive space
  • Available Ethernet port
Where do I get a cable modem?
You can purchase your own modem at a retail store or through an online retailer, or through your cable company. You can also lease a modem from your cable company for a small monthly fee. If you purchase your own modem, make sure it is a DOCSIS modem. That means it’s compatible with your local cable company’s Internet service. Modems that are certified for DOCSIS feature a sticker or label that says “CableLabs Certified.”
How do I install my service?
Many high-speed Internet customers install service themselves once they’ve obtained a cable modem and received an installation CD-ROM from their local cable company. Connecting the modem and installing the software usually takes only 15 minutes or so. Or, cable company technicians can install the service to your PC for you. If your PC is located in a room where you don’t have a cable outlet, your cable company will provide a new outlet for you.
Who do I call for technical help?
Your local cable company maintains a team of Internet experts who provide technical support for high-speed Internet customers. In most instances, technical support teams can fix problems right over the phone.
What about security?
Your cable modem allows you to send and receive data to any other computer on the Internet, and for any other computer on the Internet to send and receive data from you. That’s the nature and appeal of the Internet in general. To help protect customers from unauthorized receipt of information, cable modems are designed to deliver data only to the address that has been assigned to your computer. To provide greater levels of security, you can add additional features such as firewall software that guards your data. Many cable companies also provide security-enhancing software and features as part of their service.